Return & Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- Proof of purchase or order confirmation is required
Certain items may not be eligible for return due to hygiene, customization, or clearance sale reasons.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card provider or bank
- Processing times may vary depending on your financial institution
Exchanges
We only replace items if they are defective, damaged, or incorrect. Please contact us if you need an exchange.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Shipping costs are non-refundable unless otherwise required by law.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with photos of the issue so we can assist you quickly.